Brief:
Designed a compact, portable booklet to replace the in-room hotel directory at a luxury winery resort and spa. The booklet was conceived to enhance the guest experience by streamlining the check-in process and providing essential resort information in a user-friendly, accessible format.
Designed a compact, portable booklet to replace the in-room hotel directory at a luxury winery resort and spa. The booklet was conceived to enhance the guest experience by streamlining the check-in process and providing essential resort information in a user-friendly, accessible format.
Photos:
Photos from on-property guests using the Pocket Booklet
Goals:
Simplify and declutter the guest information traditionally found in bulky in-room directories.
Create a pocket-sized guide that guests can carry around the resort’s campus.
Include a clear, easy-to-read telephone directory for overnight guests.
Provide a concise property map featuring key buildings, trails, and amenities.
Highlight extra services and amenities in a quick-reference format.
Support staff by focusing guest attention on the most critical details during check-in.
Elevate the overall guest experience with a thoughtful, high-touch branded item that reinforces the resort’s positioning as a luxury destination.